Westland Launches Security Robot

Westland Real Estate Group Deploys Knightscope Security Robot

Las Vegas apartments enhance security with first fully autonomous security robot at multi-family residence

[LAS VEGAS, NV] Westland Real Estate Group has launched a fully autonomous security robot at Liberty Village Apartments in Las Vegas, NV. The security robot is the first in the world to be used in a multi-family residence in an effort to improve the safety and security of residents.

Safer and Stable Homes through technology

The safety and security of residents is the highest priority at Westland. Westland Real Estate Group is taking steps to improve the safety of residents in their communities with the implementation of a 24-hour security robot.

In a statement provided from the Executive Director of the Nevada State Apartments Association, Susy Vazquez quoted, “WOW! Westland, again, is stepping outside the box and addressing issues with innovation! I'm fascinated by the capabilities of this bot and it's effectiveness”.

Enhanced Security options to support community needs

The chairwoman of the Clark County Commission, Marilyn Kirkpatrick commented, “So excited to be able to have a new robot as part of our security team. We look forward to all the additional resources it will bring. Please be on the lookout”.

High tech developed for high performance

The security robot was designed and built by Knightscope, Inc. Knightscope is an advanced security technology company based in Silicon Valley that builds fully autonomous security robots that deter, detect and report. The security robot has many features to enhance security such as a duress button, which can be programmed to call security on-duty. Upon pressing this duress button, there will be a two-way intercom discussion with security personnel on duty.

The security robots are equipped with various levels of object avoidance, AI Deep Learning and smart navigation, all of which are used by the Robots to dynamically understand their environment. The security robot visually observes its surroundings through the use of video cameras and a thermal camera.

About Westland Real Estate Group

Westland is the owner and operator of Multi-Family Residential, Retail Properties, and Manufactured Home Communities across Southern California, Nevada, and Texas. Our corporate philosophy is to continually grow and expand the Westland family while providing a high-quality service and make a positive impact on each community we serve.

For more information contact

Dena Lerner, Marketing Manager | 562.310.0560 | dena.l@westlandreg.com

###

We've Expanded Our Solar Carports

At Westland Real Estate Group, we’ve increased our commitment to renewable energy by installing new solar panel carports at our Long Beach headquarters.

The parking lot already featured 470 panels covering 52 parking spaces, which provides energy for the building as well as the electric vehicle charging station. The original installation created 170,000 kWh (kilowatt hour). The new system covers a further 18 parking spaces and provides 273 new panels. This will produce an additional 140,000 kWh per year. Combined, the systems will produce 310,000 kWh per year. That’s enough energy to power over 40 homes.

The extra shade will also create energy savings for team members as their cars remain cool during the day. On hot days, air conditioning can lower a car’s fuel efficiency by up to 25%. The installation will ensure team members can lower their commuting costs as well as their carbon footprint.

Over the next 25 years, the solar panel system will reduce CO2 pollution by 6,750 tons which is equal to 22,000,000 miles driven by gas vehicles. This is the same impact as planting 115 acres of forest trees.

Westland has also installed energy-saving solar solutions at many of our communities such as Osage Apartments and Desert Palms Mobile Home Park. We plan to continue increasing our renewable energy use at other communities.

Both cost-saving and environmentally friendly, Westland is committed to investing in the future of the company, as well as lowering our carbon footprint for the benefit of our global community.

Maintenance Goes Digital

Our Harmon Hills Maintenance Team.

The maintenance department works across all divisions of Westland. With over 10,000 residential units and 1 million square feet of retail space, and 14 manufactured home parks - they have a lot of work to do. In fact, the department receives an average of 250 maintenance requests a day.

As Westland continues to expand, it’s become increasingly important to streamline our maintenance work order process by going digital. That’s why our technicians have adopted Yardi’s Mobile Maintenance App, a cellphone app that allows each tech to access and update their work orders through their phones.

Before the change, the contact center was inputting maintenance requests through our Yardi software, which was then printed out by the property manager and given to the maintenance staff, once the tech completed the work order they filled it out and returned it to management, who then typed the work order back into Yardi. The system needed a 21st-century update.

Using Yardi’s Maintenance Mobile App is an easy way for technicians to view and respond to assigned work orders while on the go. Techs can now view their assigned work orders which give them all the information they need such as the unit number, the issue, as well as confirmation they have permission to enter. Once inside the unit, the techs can assess the problem, upload a before picture, log parts used, and upload an after picture.

With our team members set up for digital work orders, we have eliminated a huge amount of paperwork which saves trees, lowers costs, and improves productivity. It’s all part of providing excellent customer service to our residents and tenants who want their problem fixed fast.

Our Property Managers with their training manuals.

The four-day training involved showing all property managers how to assign work orders in the system. followed by training all maintenance technicians on how to download and operate the app.

Thanks to the introduction of the app, Westland has a modern workflow. This new system coincides with the Los Angeles area roll out of our Resident Portal, which allows residents to make maintenance requests online, and allows us to provide digital end-to-end customer service. This lightens the load of our contact center team members and ensures fast and effective customer service.