Taking a Proactive Approach to Prevent AC Issues
In Las Vegas, summer heat puts significant strain on apartment communities. While many properties address issues as they arise, Westland takes a different approach: inspecting more than 11,000 air conditioning units each spring across its portfolio to help prevent breakdowns before peak temperatures hit.
A Proactive Approach at Scale
Each spring, Westland teams conduct preventative maintenance across more than 40 properties throughout the Las Vegas valley. The focus is simple: identify and address potential issues early, helping reduce the likelihood of unexpected breakdowns during the hottest months of the year. This work is especially important in older apartment communities, where systems often require more attention and where outages can have a greater impact on residents.
Since launching in 2022, the HVAC maintenance program has contributed to a measurable reduction in summer maintenance issues, including roughly 1,000 fewer air conditioning-related work orders in its first year, with continued improvements year over year.
“At the end of the day, this is about avoiding those moments where something goes out in the middle of the heat,” said Yanki Greenspan, President of Westland Real Estate Group. “If we can catch things early, it’s better for everyone. It takes more planning and investment upfront, but we’ve made that decision because it matters for our residents.”
Preparation Before Temperatures Rise
The process is consistent across properties. Maintenance teams create a work order for each occupied unit and complete a standardized checklist, including system testing, cleaning and filter replacement. Any issues identified during inspections are addressed early by trained technicians, helping prevent larger repairs later.
To support this effort, Westland invests in training its maintenance teams, including offering HVAC certification to technicians. Regional maintenance managers oversee the process to ensure consistency and timelines are met across all communities.
What This Means for Residents
For residents, the impact is straightforward: fewer disruptions and more reliable cooling when it matters most. In a city where summer temperatures regularly exceed 100 degrees, consistent access to air conditioning directly affects comfort and day-to-day life.
While this level of large-scale preventative maintenance isn’t standard across the industry, it remains a focus for Westland as temperatures rise — supporting the company’s broader commitment to providing safe, stable and clean housing across its communities.